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October 23, 2020

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Sachin Bansal

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Shoppers at Bharti Walmart just outside Chandigarh

Photograph by Getty Images
Illustration by Sajith Kumar
Yoga guru Baba Ramdev with Patanjali MD Acharya Balkrishna and leading eCommerce CEO's at the announcement of availability of Patanjali products across major online portals, in New...

Photo by Jitender Gupta/Outlook
Illustration by Sajith Kumar
Open Sesame

Alibaba founder Jack Ma, who has big plans for Pakistan
A customer pays through a mobile wallet in Delhi

Photograph by Tribhuvan Tiwari
Minister of State for Commerce & Industry (Independent Charge), Nirmala Sitharaman with Secretary, DIPP, Ramesh Abhishek at an interactive session with the Startup Ecosystem Stakeh...

PTI Photo by Kamal Kishore
Photograph by Jitender Gupta
Photograph by Sanjay Rawat
Poonam Singh, a civil services aspirant, prefers to get all her clothes from online outlets

Photograph by Nirala Tripathi
An Amazon delivery box in Flipkart's office.

Courtesy - Twitter
Amazon founder and CEO Jeff Bezos

Tribhuvan Tiwari
Hallmark The Jabong warehouse in Pataudi, Haryana

Jitender Gupta
Amit Agarwal, VP & country head, Amazon India
Sachin Bansal, Co-founder & CEO of Flipkart
Carton channel The Flipkart collection centre at Daryaganj in Delhi

Sanjay Rawat
Illustration by Saahil

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Fake Bazaar! From Lipsticks To Toothpastes, Noodles To Milk, Counterfeit Products Make A Killing

Adulterated products are carefully mixed with originals. Unpacked spices, edible oil and grey powder passed off as cement are part of a Rs 1 Trillion parallel economy

Oct 11, 2019

| Jeevan Prakash Sharma
Reverse Logistics: A Business Of Goods On Way Back

No-hassle return policies of e-commerce portals open up a new sector: reverse logistics

Apr 10, 2019

| Jyotika Sood
Come Feb, New E-commerce Rules Could Shake Up Indian Market

From February, a new chapter would be written in the history of e-commerce in India. One that will not be consumer-driven.

Jan 16, 2019

| Arindam Mukherjee
Does Binny Bansal's Exit From Flipkart Signal A New Start-Up Era?

Flipkart, clearly, is setting out on a new innings, but without its founders—both Sachin and Binny are icons in India’s start-up ecosystem—at the helm.

Nov 22, 2018

| Ajay Sukumaran
Shocks And Resilience: Impact Of Demonetisation Is Complex

The impact of demonetisation is complex and intertwined with other factors

Nov 09, 2018

| Shashanka Bhide
Flipkart: Flipping An Apple Cart

Flipkart introduced the country to a new way of shopping. A few taps on the mobile is all it takes.

Aug 08, 2018

| Pranjal Sharma
Trolleys Of Fresh Suspense

Walmart acquiring a 77% stake in Flipkart spells a new season in Indian e-commerce. Amazon gets a heads-up.

May 16, 2018

| Arindam Mukherjee
High Tide In Low Water

Contrary to the expected post-DeMo/GST slump, the Diwali season has shown considerable sales growth

Nov 23, 2017

| Arindam Mukherjee
A Deal On The Flip Side

Snapdeal, a sinking ship, will soon be bought over by Flipkart, but only for the sake of investors, not assets

Jun 09, 2017

| Arindam Mukherjee
Just Tap For A Lighter Purse

Demonetisation, a pushy Centre, cheap phone data and e-commerce have spiked the use of mobile wallets

Mar 30, 2017

| Arindam Mukherjee
No Genie At Your Fingertips

Aadhaar biometrics will now enable cashless shopping sans card and smartphone. A look at the hopes and fears.

Feb 09, 2017

| Arindam Mukherjee
Cast A Net On The Goodies You Want

E-tailing has rewritten the rules of selling—and how!

Oct 27, 2016

| Arushi Bedi

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Massive Festive Sales Brings Hope And Cheer To E-Tailers

E-commerce companies are reaping massive profits through the ongoing festive season sales as buyers, stuck indoors because of the pandemic, have made a beeline for online shopping.

Oct 20, 2020

| Jyotika Sood
Eyeing Upcoming Festive Sales, Amazon Infuses Rs. 1,125 Crore Into India Unit

The fresh infusion is expected to provide more ammunition to Amazon to compete aggressively against Walmart-owned Flipkart and billionaire Mukesh Ambani-run Reliance Industries' JioMart in the upcoming festive season.

Sep 29, 2020

| PTI
Laptops Disappear From Indian Market As Demand Spikes And China Trade War Intensifies

Poeple fret as pocket-friendly laptops disappear. Only high-end, expensive models currently available in the market.

Sep 14, 2020

| Jyotika Sood
Modi, Khattar Govts Appeasing E-Commerce Companies, But Not Helping Shopkeepers: Congress

Addressing media persons via video conference, Congress Chief Spokesperson Surjewala alleged the anti-trader and anti-shopkeeper decision of the 'Modi government and the BJP-JJP government will not be tolerated' and demanded its reconsideration.

Apr 18, 2020

| PTI
Commerce And Industry Ministry Suggests 'More Activities' With 'Reasonable Safeguards'

The Industry Ministry has recommended to the Home Ministry a list of 15 industries that should be opened with minimum manpower and distancing norms on a single shift basis.

Apr 13, 2020

| Outlook Web Bureau
Coronavirus Lockdown: Amazon, Flipkart, Paytm Mall Stop Taking Orders For Non-Essential Items

Amazon India on its website said that pending deliveries of orders will be delayed in the ongoing situation of extensive lockdowns and restriction in movement

Mar 26, 2020

| PTI
Five Takeaways For Middle Class From Union Budget 2019-20

Finance Minister Nirmala Sitharaman presented the Union budget on Friday and said the NDA government had set the ball rolling for a "new India" in its first term, saying there is a lot to cheer about for the middle class.

Jul 05, 2019

| Outlook Web Bureau
Walmart Continues To Stay Optimistic After Changes In E-Commerce FDI Policy In India

The changes in foreign direct investment (FDI) norms have not shaken Walmart's confidence and excitement about the Indian market.

Feb 20, 2019

| Outlook Web Bureau
Government Revised Norms For Flipkart, Amazon To Protect Offline Stores

The decision comes in the backdrop of several complaints by traditional retail stores alleging heavy discounts by online retailers to consumers are hurting their businesses.

Dec 28, 2018

| Outlook Web Bureau
Amazon India Head Booked After Man Gets Soap Instead Of Phone

He has been booked under Indian Penal Code sections 420 (cheating and dishonesty), 406 (criminal breach of trust) and 120B (party to criminal conspiracy

Oct 31, 2018

| Outlook Web Bureau

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Myntra Says It Wasn't Us But #BoycottMyntra Trends

Aug 26, 2016
India Welcomes Alibaba, Exit Door For Walmart

Mar 29, 2016
The Amazon-Flipkart Dustbin War

Feb 21, 2015
The Day After: Flipkart Apologises

Oct 07, 2014
Flipkart's #BigBillionDay Fetches It A New Name: #Flopkart

Oct 06, 2014
Now Do Your Goat Shopping Online!

Oct 06, 2014

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