Skoda is looking to rejuvenate the brand in the Indian market with a strategy they call “India 2.0.” As part of that, it has now introduced Skoda Shield Plus, a new service plan that offers a 6-year warranty on its vehicles. That’s an additional two years warranty than before, or until 1.5 lakh kilometres, whichever happens first.
Apart from the extended warranty, Skoda also offers its 24x7 roadside assistance program for the 5th and 6th year along with the first year of comprehensive motor insurance and three years of third-party insurance coverage as part of the new Shield Plus package. All four of Skoda’s current products in India can get the benefits of this new service plan - Rapid, Octavia, Superb and Kodiaq. Existing Skoda owners with models still under the 4-year warranty plan can also upgrade to Shield Plus if they so desire.
The carmaker’s India 2.0 business plan also includes localisation of the MQB A0 platform, which will form the basis of its upcoming products in the mass market. The first of the Skoda cars based on this platform will be an SUV that will rival the Hyundai Creta. It will debut in India in 2020.
To know more about Skoda Shield, check out the official press release below:
ŠKODA AUTO India introduces ‘Shield Plus’: A six year warranty and hassle-free ownership experience
- Shield Plus will provide customers hassle-free ownership experience and PEACE OF MIND
- A unique segment first initiative, developed within the ‘INDIA 2.0’ customer-centric approach
- ŠKODA Shield Plus incorporates:
- Extended Warranty for 5th and 6th year or 1,50,000 km (whichever is earlier)
- ŠKODA Assist (24 x 7 Road Side Assistance) for 5th and 6th year
- ŠKODA Insurance: 1st year comprehensive motor insurance, and 3 years of third party coverage
- ŠKODA AUTO had previously introduced India’s first 4 year Service Care: 4 year Warranty, 4 year Road Side Assistance and optional 4 year Maintenance Package
- Shield Plus is also available for existing customers whose ŠKODA vehicles are covered under the four year warranty program
Mumbai, 19 February 2019: ŠKODA AUTO India introduces the ŠKODA Shield Plus, a segment first initiative to ensure six years of hassle-free ownership experience. The unique all-inclusive proposition designed under the ‘INDIA 2.0’ project improves transparency with the customer and enhances the overall ownership experience with the brand. The ŠKODA Shield Plus includes Motor Insurance, 24 x 7 Road Side Assistance and an Extended Warranty; and is available across the model range: RAPID, OCTAVIA, SUPERB and KODIAQ.
- ŠKODA Insurance: ŠKODA Shield Plus gives you an array of benefits, value for money and prompt personal service in the event of a claim. It includes the first year of comprehensive insurance and three subsequent years of the third party coverage.
- ŠKODA Assist (24 x 7 Road Side Assistance): ŠKODA Shield Plus offers a 24x7 reliable roadside assistance to customers for the fifth and sixth year. If a ŠKODA vehicle is immobilized for any reason (including mechanical/electrical failure, flat/weak battery, flat tyre, fuel exhaustion, mislaid key, breakdown, and accident) a phone call to ŠKODA Assistance will provide timely assistance nationwide.
- Extended Warranty: ŠKODA Shield Plus ensures a hassle-free warranty service which now spans for an additional period of the fifth and sixth year or 1,50,000 kilometres (whichever is earlier) from the date of purchase of a ŠKODA vehicle.
Commenting on the introduction of the new ŠKODA Shield Plus initiative, Mr. Zac Hollis, Director – Sales, Service, and Marketing, ŠKODA AUTO India Pvt Ltd said, “ŠKODA Shield Plus is a unique offering in the Indian automotive industry. It is designed to ensure owning a ŠKODA is a hassle-free and an enjoyable experience. It ascertains that ‘Peace of Mind comes standard with a ŠKODA'.”
4 X 4 X 4 Service Care Package
ŠKODA previously introduced India’s first 4 year service care program which consists of a 4 year warranty program and a 4 year (24 x 7) Road Side Assistance which is standard on all ŠKODA vehicles. Additionally, customers have an option to purchase a 4 year service package at an attractive price which ensures a hassle-free ownership experience.