Advertisement
Saturday, Oct 01, 2022
Outlook.com
Outlook.com
News Analysis

Tejas Passengers Steal Headphones, Dirty Coach: Do Indians Deserve World-Class Service?

The railway authorities have reported that at least 337 headphones were stolen, many LED screens were scratched...

Tejas Passengers Steal Headphones, Dirty Coach: Do Indians Deserve World-Class Service?
Tejas Passengers Steal Headphones, Dirty Coach: Do Indians Deserve World-Class Service?
outlookindia.com
2017-05-29T14:22:18+05:30

Just a week after Suresh Prabhu's hi-tech Railway dream Tejas went on track, comes a piece of news that puts across the question Do Indians deserve it?

The railway authorities have reported that at least 337 headphones were stolen, many LED screens were scratched, attempts were made to yank off the screen and litter spilled over compartments. It leads to an age-old concern: are the Indian passengers ready to take the leap forward to make the railway scene 'Swachh' and 'world-class'?

After the theft complaint, many passengers on its Wednesday journey from Mumbai to Goa had complained that they weren't provided headphones at all, according to an Economic Times report. The situation is such that the Indian Railway Catering and Tourism Corporation (IRCTC) had to replace the existing Rs 200 worth headphones with a cheaper version costing Rs 30. 

According to a Hindustan Times report, from Friday’s trip, instead of distributing headphones to the passengers, staffers issued the headphones to the passengers after noting down their seat details and collected it from them before their respective stops. 

The Tejas Express has automatic doors, nine-inch infotainment screens for every seat, beverage vending machines, vacuum bio-toilets, touch-free water taps and a secured gangway. Without catering services, a Tejas Express chair-car and executive-car ticket between Mumbai and Goa costs Rs 1,285 and Rs 2,585, respectively.

The lack of civic sense in majority of Indians is nothing new.  When India got its first world class Metro Rail service in Delhi, the authorities had a tough time disciplining pan-chewing, squat-prone, queue-hating Delhiites. It took express penalty to drive home the message of cleanliness.

Theft cases aren't new either. There have been cases when people are caught stealing taps, seat covers, soap basins, even the fans from the general coaches. So much so that mugs in latrines are kept chained to taps to prevent theft.

 
Advertisement

Outlook Newsletters

Advertisement
Advertisement
Advertisement

Read More from Outlook

Lament Of Separation: Songs Of Habba Khatun, Last Queen Of Kashmir, Still Echo In Valley

Lament Of Separation: Songs Of Habba Khatun, Last Queen Of Kashmir, Still Echo In Valley

In happy times and sad, Habba Khatun’s sensuous songs make both young and old emotional. With the never-ending conflict bringing tragedies to every doorstep, Habba’s lyrics of separation amplify their mourning.

How Indian Laws Govern People’s Right To Love And Live

How Indian Laws Govern People’s Right To Love And Live

In India, only those relationships between a man and a woman are considered to be legitimate when there is a marriage between the two.

Kohli Quits Test Captaincy, Leaves Leadership Vacuum

Kohli Quits Test Captaincy, Leaves Leadership Vacuum

Virat Kohli, 33, had recently stepped down as India's T20I captain and was subsequently removed as the ODI captain.

UP Elections 2022: How Congress Is Harnessing Power Of 'Persecuted' Women To Counter BJP

UP Elections 2022: How Congress Is Harnessing Power Of 'Persecuted' Women To Counter BJP

A Mahila Congress leader, who is the face of the ‘Ladki Hoon, Lad Sakti Hoon’ campaign, however, has accused the party of anti-women bias after she was denied a ticket.

Advertisement